Toby Creek Adventures is currently hiring a full-time reservations agent. The person we are looking for is a motivated self-starter who can prioritize tasks and requirements under sometimes demanding circumstances.
Responsibilities
- Check guests in for their adventures
- Ensure liability waivers are completed
- Answer phone calls and emails regarding guest inquiries and business administration
- Take payments for bookings and retail while ensuring daily balances are correct
- Keep bookings organized through reservation systems
- Radio dispatch for guide communications and emergencies during tour operations
- Ensure the office/retail store is clean and presentable
Requirements
- Exceptional customer service and professionalism
- Excellent verbal and written communication skills
- Multi-tasking and quick-thinking skills
- Organization skills
- Post-secondary education
- Experience with reservation systems and POS is an asset
Other Requirements
- Self-starter, well-organized and independently motivated
- Upbeat, high-energy, enthusiastic and engaged
- Works well with others and supports the team’s efforts to get the job done
- Accepts and overcomes challenges
- Must have a passion for the outdoors
- Willing to work outside for extended periods in all weather – both summer and winter
Start Date: Immediately or as soon as mutually convenient
Remuneration: Hourly Wage – To be determined based on qualifications & experience of the successful applicant. Benefits package available after qualifying period.