Important Info For ATV And Side-By-Side (SXS) Trips
If you have any questions, please don’t hesitate to contact us; we are here to make your tour exceptional!
Tips To Get The Best From Your Day:
- Arrive on time – It is important to arrive on time to register, meet your guide, get the necessary gear and not delay the tour for others in your group.
- Arrive ready to go – Dress for the forecasted weather conditions, wear closed-toe sturdy footwear and bring a windbreaker or rain jacket.
- Please pre-read & sign your waiver(s) before your arrival. If you have any questions, let us know.
Location: Our home base of operations is 1 km before Panorama Mountain Village on Toby Creek Rd. For detailed location information, maps and directions, please click here.
What is included?:
- ATV or Side-by-Side (SXS)
- Professional guide
- Hot drinks, water & cookies (Paradise Tour Only)
- DOT certified ATV/SXS helmets
- Light gloves
- Rain jacket and pants (if needed)
- Minor collision insurance for up to $500 in incidental damages
- Fuel & oil
- BC government levy
What to bring:
- Sunglasses, sun-cream, baseball cap
- Layered clothing – we provide outer rainwear if needed.
- Sturdy footwear – we provide rubber boots if needed, but hiking or walking shoes may be more comfortable
- Light backpack (optional)
- Binoculars (optional)
- Personal daily medications (if required) – please let us know of any allergies or medical conditions that you may need assistance with.
Liability Waivers: All guests must read and sign a standard release of liability waiver. A parent or guardian must complete a liability release for persons under 19 years of age. Please read your waiver carefully and contact us if you have any questions.
Medical Conditions: Please let us know of any allergies or medical conditions that you may need assistance with. Persons with back injuries, recent surgery or who are pregnant are not recommended to participate. If you have any questions, please contact us.
Minor Vehicle Damage Insurance: Our tour pricing includes minor collision insurance for up to $500 in incidental damages to your ATV or SXS. The insurance protects the driver from the cost of minor vehicle scrapes, dents and breakages. Please note that damages over $500 are not covered, so please heed the advice and instructions of your guide to ensure a safe trip. For additional insurance, we have partnered with Lifestyle Travel Insurance Services to offer our guests optional trip cancellation and medical insurance packages.
Safety: For your safety, and that of your fellow guests – please listen to and follow your guide’s instructions at all times.
- Driver: 16 years old
- Passenger: 5 years old
Booking: Our ATV tours are very popular, and we have many days during the long weekends and holidays season when all our machines are booked. You can book this tour online using the book now button above or call our office. Please call us to ensure availability if you intend to book on short notice (less than 48 hours). We typically respond to phone calls from 8 am to 7 pm – if you do not reach us, please leave a message, and we will return your call as soon as possible.
Tour Itinerary Changes: At all times, the safety of all our guests is our priority. For this reason, the tour itinerary may be subject to change due to wildlife, snow cover, weather, group abilities or other unforeseen circumstances. We make every effort to avoid any such changes wherever possible.
Walk-In Guests: We try to accommodate walk-in guests, but we cannot guarantee last-minute space availability on any of our tours. It’s best to call or book ahead to avoid disappointment.
Security Deposit: A security deposit by signed credit card slip or $1200 cash is required for each machine. The security deposit is fully refundable upon the return of an undamaged machine.
Payment and Cancellation Policy: Full payment is required at the time of booking to secure your place. We require 48 hours notice of cancellation for a refund. Late cancellations are subject to a 100% cancellation fee. Groups of 10 or more must give 14 days’ notice or are subject to full payment for no-shows. Our cancellation deadlines are applied to enable us to schedule guides and machines.
Prices: All pricing is in Canadian dollars. We accept payment by cash, INTERAC® direct debit and email transfer at no charge. We also accept major credit cards. All pricing is subject to applicable government taxes. Gratuities are not included.
Cellphones: We have cellphone coverage at points along the way and at the cabin. We ask that for the experience and enjoyment of all guests, please keep cellphone use to a minimum during the tour. You are welcome to use the camera function often; however, please do not attempt to drive your ATV and use your camera simultaneously if you are a driver.
Smoking: We respectfully request that you not smoke while wearing one of our helmets – please remove the helmet to smoke. Please also ensure all cigarette butts are discarded safely in the fireplace at the cabin or in an appropriate receptacle.
Backpacks & Camera Bags: Your ATV can accommodate small backpacks and camera bags. We are happy to provide straps and bungees to secure your bag to the carrier. Alternatively, you can wear a backpack while riding, provided you do not bring a passenger.
Photography: We make many stops to take in the view. You are welcome to bring your camera and use it often to record your ATV trip. Please do not hesitate to ask your guide to take group or family photos – we are happy to oblige.