FAQs

1. Arrive on time – It is important to arrive on time to register, meet your guide, get the necessary gear and not delay the tour for others in your group.

2. Arrive ready to go, dressed warmly in your ski/winter clothing – dress the same as you would for skiing, snowboarding or any other outdoor activity. If you tend to get cold easily, we recommend you wear an extra layer.

3. All guests my read and be willing to sign your waiver(s) before your arrival. If you have any questions, let us know.

Our base base is located at 2213 Toby Creek Road, 1 km before Panorama Mountain Resort on Toby Creek Rd. For detailed location information, maps and directions, please click here.

• BRP Snowmobile

• CMBGA qualified guide

• BBQ Lunch (Paradise Basin Tour Only) – Vegetarian, Vegan and Gluten-Free meals are available upon request

• Hot drinks, water & cookies (Paradise Mine and Basin Tours Only)

• DOT-certified ATV/SXS helmets

• Goggles

• Boots

• Minor collision insurance for up to $500 in incidental damages

• Fuel & oil

• BC government levy

• Trail pass – where required with Powder X Tours

• Warm Winter Gloves

• Camera

• Layered clothing – whatever you wear for skiing or snowboarding is generally suitable. We have snowmobile suits for rent if needed.

• Your own goggles – we also provide googles if needed.

• Light backpack (optional)

• Personal daily medications (if required) – please let us know of any allergies or medical conditions that you may need assistance with.

We provide snowmobile boots to all guest that do not have suitable footwear. 

Snowmobile suits are available to rent online or when you get here for $20 each.

All guests must read and be willing to sign a standard release of liability waiver before your adventure. For persons under 19, a parent or guardian must complete a liability release. 

Please let us know if you have any allergies or medical conditions that may require assistance. Guests with back injuries, recent surgery, or who are pregnant are not recommended. If you have any questions, please contact us.

Our tour pricing includes minor collision insurance for up to $500 in incidental damage to your Snowmobiles. The insurance protects the driver from the cost of minor vehicle scrapes, dents and breakages. Please note that damages over $500 are not covered, so please heed the advice and instructions of your guide to ensure a safe trip. For additional insurance, we have partnered with Lifestyle Travel Insurance Services to offer our guests optional trip cancellation and medical insurance packages.

• For your safety and your fellow guests’, please listen to and follow your guide’s instructions at all times.

• We have highly qualified team of CMBGA certified guides with 80-hour first aid tickets.

• Safety is priority at TCA, so all tours begin with a full safety briefing.

• Guides assign guests to their Snowmobile and teach guests how to safely operate their machines.

• The group then heads to the practice area to do a few laps and hone their skills before heading up the mountain.

• Once everyone is comfortable with their Snowmobile, it’s time to start the adventure!

Driver: 16 years old

Passenger: 5 years old

Youth 5 to 13 years old

Adult 14+ years

We offer direct transportation from Banff, exclusively for guests joining our Paradise Basin tour.

If you are travelling by personal vehicle, please arrive at our base location at the scheduled check-in time for your tour. If you are booked on our Banff  Shuttle, please be ready to go at the appointed pickup time.

For the full schedule click here.

Our Snowmobile tours are very popular, and we have many days, especially over the holiday season, when all our machines are booked.

You can book our tours online using the Book Now button above or by calling our office.

Please call us to ensure availability if you intend to book on short notice (less than 48 hours). We typically respond to phone calls from 8 am to 7 pm. If you do not reach us, please leave a message, and we will return your call as soon as possible.

The safety of all our guests is our priority at all times. For this reason, the tour itinerary may change due to wildlife, snow cover, weather, group abilities, or other unforeseen circumstances. We make every effort to avoid any such changes wherever possible.

We try to accommodate walk-in guests, but we cannot guarantee last-minute space availability on any of our tours. It’s best to call or book ahead to avoid disappointment.

Each machine requires a signed credit card authorization form for our collision insurance policy. See the Minor Vehicle Damage Insurance dropdown for more information.

Full payment is required at the time of booking to secure your place.

We require 48 hours’ notice of cancellation for a refund. Late cancellations are subject to a 100% cancellation fee. Groups of 10 or more must give 14 days’ notice or are subject to full payment. Our cancellation deadlines are applied to enable us to schedule guides and machines.

All pricing is in Canadian dollars. We accept payment by cash and all major credit cards. All pricing is subject to applicable government taxes. Gratuities are not included.

We have limited cell coverage along the way and at the cabin. We ask that for the experience and enjoyment of all guests, please keep cellphone use to a minimum during the tour. You are welcome to use the camera function frequently; however, please do not attempt to drive your Snowmobile while using your camera if you are the driver.

We have designated smoking areas on site where you are welcome to smoke without disturbing other guests.

For everyone’s comfort and safety, we kindly ask that you remove your helmet before smoking rather than smoking while wearing one of our helmets.

Please also dispose of all cigarette butts responsibly by placing them in the fireplace at the cabin or in another appropriate receptacle. Thank you for helping us keep the property clean and safe for everyone.

Your Snowmobile can accommodate small backpacks and camera bags. We are happy to provide straps and bungees to secure your bag to the carrier. Alternatively, you can wear a backpack while riding, provided you do not bring a passenger.

We do not offer a photo package on our tours, so guests are encouraged to bring phones/cameras to take photos. Please do not hesitate to ask your guide to take group or family photos – we are happy to oblige.